Saturday, January 19, 2008

Some good blogs...

Yesterday, I found a great blog at from Andrew McAfee and the research that he has conducted over at Harvard Business School. His posts are spot on with the type of research that I would like to conduct via Enterprise 2.0.

Among, the more notable posts reveal a link to the recent blog of his friend (Michael Idinopulos) over at transparent office . One this was useful in discerning the distinct difference between "in the flow" wiki's versus "above the flow" wiki's. According to his post,
  • In-the-Flow wikis enable people do their day-to-day work in the wiki itself. These wikis are typically replacing email, virtual team rooms, and project management systems.
  • Above-the-Flow wikis invite users to step out of the daily flow of work and reflect, codify, and share something about what they do. These wikis are typically replacing knowledge management systems (or creating knowledge management systems for the first time).
Anther useful anticodote I came across citied a projection for the amount of e-mail received per person per day and consequently the percentage of time spent managing that e-mail. The results are as follows....

Average number of corporate emails sent and received per person, per day:
2007: 142
2008: 156
2009: 177
2010: 199
2011: 228

Percent of work day spent managing email for the average corporate email user:
2003: 17%
2006: 26%
2009: 41%

This was most interesting to me because most of the research that I have read indicates for the most part a lot of this enterprise 2.0 technology will essentially enable e-mail to be reduced as work will be conducted via more synergistic platforms (such as wiki's). I doubt this projection took these emerging workspaces into effect and plotted e-mail usage strictly on a linear platform.
Back to the first post I mentioned, I just wanted to touch upon one more post that Professor McAfee has published concerning his time spent with heads of HR of various firms and their response to the Enterprise 2.0 technologies (see People, Computers and People People post). To me it was personally staggering that "HR executives uniformly felt that their companies would not allow their websites to include a ‘community’ section where customers could hold discussions, post issues, and help each other find solutions." This could be a consequence of the characteristics of the generations currently in those decision making positions not ready to "embrace" the change of bringing effective social interaction via the web. This will be interesting to see how perspective of HR change as the technology becomes more embedded within society (i.e facebook)

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